Our Service
SunMoon Medical Group always adheres to the philosophy of "Technology leads health, care enhances life", committed to providing you with comprehensive, personalized medical services. We bring together a top-tier team of experts, combining cutting-edge technology and equipment to tailor precise treatment plans for patients, ensuring medical professionalism. At the same time, we prioritize humanistic care by optimizing the medical process, creating a warm environment, listening to patients' needs, offering psychological support and daily assistance, ensuring that patients feel warmth and respect throughout their treatment journey. Additionally, through a combination of online and offline services, we provide continuous health management and professional support, ensuring that every patient experiences both professionalism and care at every stage of treatment.
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Hospital Environment Familiarization
We provide an introduction to the hospital environment, including room facilities, medical equipment, and department distribution, helping you become familiar with the hospital ahead of time, reducing unfamiliarity and anxiety.
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Room Reservation
We will reserve a comfortable and clean hospital room in advance according to your schedule and needs, ensuring a pleasant experience upon your check-in.
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Itinerary Planning and Booking
Based on your treatment plan, we assist with booking flights, hotels, and arranging airport pick-up services, ensuring seamless coordination upon your arrival.
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Visa Application Assistance
We will issue invitation letters and other necessary documents for your visa application, assisting you throughout the process to ensure a smooth entry into China for treatment.
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Medical Translation and Communication Support
We provide multilingual medical translation services, assisting you in communicating with doctors, and collecting and translating your medical reports as needed, ensuring accurate information transmission.
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Medical Consultation
We offer professional medical consultation services through online, phone, email, and other multimedia platforms, helping you understand the treatment plans and expected outcomes, ensuring that you are fully mentally prepared for your treatment.
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Airport Pickup and Luggage Assistance
Our airport staff will warmly greet you, assist with your luggage, and arrange a private car to take you to the hospital, ensuring your comfort and convenience upon arrival.
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Hospital Admission and Procedures
Our team will assist you throughout the admission process, ensuring efficient and smooth procedures to minimize your waiting time.
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Stem Cell Expert Consultation
Renowned domestic and international stem cell experts will conduct an on-site consultation, providing a comprehensive assessment and developing a personalized treatment plan. For complex cases, a multidisciplinary expert team can be arranged to ensure optimal treatment outcomes.
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Rehabilitation Doctor Consultation
Our rehabilitation medicine specialists will develop a comprehensive rehabilitation plan for you, including physical therapy (PT, OT, phototherapy, low-frequency electrotherapy, wax therapy, pneumatic therapy, etc.) and traditional Chinese medicine rehabilitation (acupuncture, massage, moxibustion, etc.) to accelerate your recovery
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Routine Physical Examination
We provide a thorough routine physical examination to ensure the medical team fully understands your health status, providing a scientific basis for subsequent treatments.
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Surgical Support and Post-Operative Care
Medical translators will accompany you throughout the process, explaining surgical details and post-operative care instructions, ensuring that you receive sufficient information support and care before and after surgery.
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High-End VIP Nursing
According to your needs, we offer personalized high-end VIP nursing services, including professional nursing care, daily assistance, and psychological support, ensuring your comfort and well-being during hospitalization.
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Discharge Procedures
Our team will assist you in completing discharge procedures, ensuring a smooth process. We will also provide detailed discharge care instructions and follow-up plans to support your ongoing recovery.
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Airport Drop-Off Service
We provide airport drop-off services from the hospital or hotel to the airport, ensuring your comfort and convenience when leaving. Our staff will accompany you throughout, ensuring peace of mind as you begin your journey home.
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Remote Follow-Up and Support
After discharge, we will provide remote follow-up services through phone calls, emails, or video calls to check on your recovery progress, answer your questions, and ensure your rehabilitation process goes smoothly.
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Subsequent Treatment Recommendations
Based on your recovery progress, we will provide recommendations for further treatments or rehabilitation to help consolidate the treatment effects and achieve comprehensive recovery.
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Personal Health Digital Twin Platform Services
We have developed a Personal Health Digital Twin Platform that integrates cutting-edge AI technology, intelligent rehabilitation devices, stem cell therapy, and traditional Chinese medicine rehabilitation techniques to provide comprehensive, precision health management throughout the patient’s entire lifecycle. The platform continuously monitors real-time health data, dynamically analyzes disease progression, and generates personalized rehabilitation plans to enhance treatment outcomes and accelerate recovery. Even after treatment, we offer ongoing health tracking and remote support, combining advanced technology with compassionate care to guide each patient on their journey to recovery.